How It Works
Our 5-Step Process
From first contact to completed project, our process is designed for clarity, efficiency, and zero surprises.
Initial Consultation & Site Survey
We begin with a conversation about your building's needs. Once engaged, our team visits the site to photograph surfaces, measure facade area, assess access conditions, and identify any structural considerations. This typically takes 1–2 hours.
- Building exterior walk-around
- Facade surface identification
- Access point assessment
- Site photography and measurement
Custom Quote Delivery
Within 24 hours of the site survey, you receive a detailed quote broken down by surface type and square footage. We explain exactly what is included, what to expect, and provide a clear project timeline.
- Itemized pricing by surface type
- 24-hour turnaround
- Project timeline included
- No hidden fees
Pre-Project Coordination
Once approved, our project manager coordinates with your property management team. We confirm ground safety zones, notify tenants, review transport and access logistics, and submit all required permits.
- Tenant notification support
- Safety zone planning
- Permit coordination
- Crew and equipment scheduling
Execution Day(s)
Our certified crew arrives with all equipment. Ground crew establishes safety perimeter. RPAS pilots fly systematic cleaning passes across the building. A quality control supervisor monitors coverage in real time.
- RPAS-certified pilot operation
- Ground safety crew
- Systematic coverage passes
- Real-time quality monitoring
Documentation & Handoff
Upon completion, we provide a full photo report documenting before/after results for each facade section. Your project manager reviews completion, answers any questions, and provides your scheduled maintenance options.
- Before/after photo documentation
- Surface-by-surface coverage report
- Maintenance program options
- Single point of contact throughout
For Property Managers
Everything You Need for Your Records
- Before and after photography for each facade section
- Square footage confirmation by surface type
- Project completion sign-off form
- Certificate of insurance on file
- Recommended next service date
Site Preparation
What We Need from You
Very little is required from your team. Here is what helps us get started.
Building Plans
Floor plans or facade drawings if available (not required)
Site Contact
A property manager or superintendent available on project days
Ground Access
Clear perimeter access at least 5m from the building base